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Blog -
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Written by Pauline
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Friday, 22 February 2013 09:51 |
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Recent courses for staff and students at Heriot-Watt University were well received, rating 4.3 and 4.43 overall out of 5 (5 being excellent). Participants found the following "most useful": - "The workshop as a whole was very useful to me as it gave me an understanding of all aspects of project management."
- "Real life examples, used to back up and explain presentation."
- "Interactive sessions for chance to put skills into practice."
"Network diagram/Gantt chart - highlighted planning my own work."- "Very good examples given by [the trainer]."
- "Breaking project planning down to the 7 parts allows a structured approach, which should make me help to tackle a larger project with more confidence."
- "Exercises because it gives you the opportunity of thinking on the issues."
- "Practical examples."
- "Workshop was really engaging and interesting. Group exercise was a good way to practice theory."
- "Enjoyed it, very interesting and real (relevant)."
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Last Updated ( Friday, 22 February 2013 10:04 )
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Blog -
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Written by Pauline
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Friday, 22 February 2013 09:26 |
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Recent project management courses held for staff and students at University College Cork were extremely well received. Top 10 comments from across the staff and student courses: - "Very relevant to work environment. Great advice and pointers to simplify tasks - would definitely recommend this course."
- "Very enjoyable course in PM. Actually more relevant than I thought for my research."
- "It was a very comprehensive introduction to project management, illustrated effectively with examples."
- "Great presentation skills, very engaging, made subject matter applicable and interesting."
- "Very useful real life examples. Great detail provided. Good interaction."
- "Enjoyed the course. Felt I can apply some of what I learned to my current projects."
- "Very useful and practical course which I believe and intend to put into use in my everyday work."
- "Excellent course - can't find fault. Excellent presenter and knowledge."
- "Can now finally see the benefits of Gantt charts etc... When they are done properly! Really good course."
- "Very worth the time investment!"
Looking forward to keeping up the good work in further sessions this year!
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Last Updated ( Friday, 22 February 2013 09:46 )
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Blog -
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Written by Pauline
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Tuesday, 19 February 2013 09:59 |
CAPM Examination Changes on 1st July Fistral would like to highlight that the CAPM examination, set by the Project Management Institute (PMI), will be changing as of 30th June 2013. In January, the PMI informed their membership that they have decided to change the examination on 1st July 2013 to bring it inline with their updated methodology (PMBOK) and standards: see 'Updated Exam Schedule' dropdown menu at http://www.pmi.org/en/Certification/Certification-Exam-Updates.aspx.
Recommendation for current attendees to sit CAPM exam before 30th June 2013 As such, Fistral is advising any students who have undergone the Fistral CAPM programme - and in particular those who have already attended a Fistral CAPM Preparation Day - to book and sit their professional examination before the end-June 2013. Although the CAPM changes are relatively minor, we don't want anyone to be disadvantaged or have to do any more self-preparation than presently required in order to pass the professional examination.
Fistral CAPM courses to change from 1st May 2013We are planning that Fistral courses held from May 1st 2013 will reflect the new changes to the PMBOK and certification requirements. If anyone receives the new training in May but wants to sit the exam before end-June, we will do our best to support them. If you have any questions at all about the change and its potential impact, please Contact Us. As always, attendees who want to contact Fistral regarding this or with any other queries, can email
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Blog -
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Written by Pauline
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Friday, 01 February 2013 14:40 |
7 things to avoid doing/saying in business...As part of Fistral's 21st anniversary year, we've asked the Directors to share their thoughts and experiences on a variety of business-related issues. In the fifth of the series, they give seven pieces of advice on what not to do or say in business. Other articles in the series include A Director's Reflection on 21 years in Business, Top Tips 01: How to keep a company successful for over 21 years and Top Tips 02: Top risks to be aware of when running a business, Top Tips 03: 10 things to do when starting a business, Top Tips 04 - Advice for travelling or always being on the road.
For the fifth article in our 21st anniversary Top Tips series we asked: "What should you avoid doing or saying?"According to our Directors, when in business NEVER: - Cheat a customer, staff member or Government agency
- EVER! The cost of dishonesty is far too high. If you are honest you will never fear a VAT inspection, your tax return, your customer relationships or your staff loyalty.
- ‘Take the mickey’ in terms of quality or price
- It’s your reputation - built on mutual trust and respect - which is difficult to reinstate once tarnished.
- Try to sell what isn't needed OR Give the customer what they think they want
- This is what gets consultants a bad name, sours relationships, and is just a waste of time and money. Do a proper scoping exercise and find out what the client and end-users really need, not just what they think they do. Sometimes you will 'do yourself out' of business - but that's ok as you've been honest and still have the respect of your customer.
- Underestimate your competitors
- All it takes is a change in their, your or the clients' circumstances or environment and you can lose business. Keep an eye on what competitors are doing and make sure you’re adding value for your customers. This does not always mean cutting prices: find out what is important to your customer, and what they value in your relationship / product / service.
- Rely on 1 or 2 customers for most of your work
- Look for customers and build relationships in the good times as well as the bad. Lead-times for new business can be a year or more – you don’t want to wait till you’re ‘up the creek’ before looking for a paddle... And if you do have a few important customers, make sure you look after them and keep them happy. Hopefully then there will be no surprises.
- Take your eye off the finances
- Monitor incomings, outgoings (real or pending) and update your forecasts on this basis.
- Say “Yes, of course we can do that!” OR “I’ll get that to you tomorrow.”
- Unless you know you absolutely can deliver. Rather, say "Can I get back to you on that" or "I'd like a bit more time to make sure I consider this fully." Expectation management and trust are important in new and existing relationships. The cost of a knee-jerk reaction - or being afraid to say "no" - without fully scoping and knowing what is needed can be huge: financially, in terms of resources, time and/or reputation. It's ok to say to say "no", and you’ll be respected much more for it. It's also ok to help the customer by making a recommendation – however only do this with someone you know for certain can do the job to the quality you would expect and can be relied upon. Your reputation and relationship with the customer is at stake.
To find out more about what we do See Our Courses; or to hear what attendees say about our courses Visit The Blog or Read Testimonials. Related articles:> A Director's Reflection on 21 years in Business > Top Tips 01: How to keep a company successful for over 21 years. > Top Tips 02: Top risks to be aware of when running a business... > Top Tips 03: 10 things to do when starting a business > Top Tips 04 - Advice for travelling or always being on the road
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Last Updated ( Friday, 01 February 2013 16:09 )
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Blog -
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Written by Pauline
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Thursday, 17 January 2013 13:02 |
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Project Risk Management and Advanced Project Management were very well received by participants in the University of Manchester; rating 4.19 and 4.33 respectively out of 5 (5 being excellent).
What attendees 'liked' about the courses: - "New and practical techniques and methods to manage, plan and evaluate projects."
- "Stories from actual experience to actually illustrate the main tenets of course."
- "I study management of projects and the instructor actually helps me to put a lot of abstract concepts in a more practical manner."
- "Planning risks for each project and when writing grants."
- "New tools/skills."
- "Contents are very relevant/interesting and well presented."
- "Style of content/delivery - relaxed but informative - real-world examples."
- "The practical experience of the course tutor - the real-life nature of it."
- "That we are surrounded by risks in our daily lives but we can actually do something about it."
- "Real concepts, good examples, clarity and applicability."
- "The information was relevant, with practical examples."
- "Interactiveness - doing exercises throughout."
- "To not be afraid of identifying risks, learning from mistakes."
- "What I take with me is precision and planning help complaining of 'unexpected' things."
- "The 'human' side of project management. Often courses only focus on 'project'."
- "I found something useful in every area of the course."
Top 10 reasons that participants would 'recommend' the courses: - "Useful for all researchers involved in projects."
- "I think it's necessary to have this knowledge."
- "Particularly useful for EU reporting."
- "Very practical."
- "Particularly relevant to those moving on from PDRA position."
- "Really enjoyed the course, very engaging."
- "[I would recommend this to] especially those in research, experiments.
- "It is not a new opportunity for improving skills, it's also an option for finding new opportunities."
- "Pretty much relevant to any researcher. Also applicable to real-life (personal life)."
- "Already applied what learnt so far and feeling the benefits (so is my boss)."
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Last Updated ( Wednesday, 23 January 2013 11:44 )
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Blog -
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Written by Pauline
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Thursday, 17 January 2013 11:12 |
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Fistral's flagship 2-day course Project Management in the Real World, really hit the mark with participants in the University of Manchester, who rated recent courses 4.73 and 4.56 out of 5 (5 being excellent). Top 10 comments from attendees on what they: "Liked" about the course: - "Interactive learning, delivery of course material."
- "Practical experience relevant to [the] course."
- "The course instructors kept it very lively, there were lots of practical examples and lots of opportunities to put the theory into practice."
- "Concise succinct materials. Hands-on experience [of the trainers]."
- "The useful tools and basic concepts & methodology for project management."
- "Engaging instructors, good case study."
- "Interactiveness and engagement. Trainers both made it really enjoyable and fun. I was never bored or day dreaming!"
- "The real-life examples - the good humour and personable instructors."
- "Learnt an awful lot, taught in a fun, engaging and informative way. Both trainers were excellent, clearly enjoying both the subject and teaching."
- "Practical, many real world cases relate to PhD projects. "
Would "take away" from the course or was "particularly useful/relevant": - "How to properly spend time planning before getting on with the the work. Planning = investment."
- "Applying these processes to management of grant applications."
- "Helps me out to manage better my work."
- "Different techniques."
- "So much - lots of practical skills, tools to use etc."
- "Practical examples as a means of illustrating concepts introduced."
- "Examples worked through with lots of opportunity to ask questions if needed."
- "How to manage my life."
- "The use of tools in particular... a great skill to have."
- "Spending a small amount of time planning up front really pays off."
And when asked if they would "recommend" the course, some of the replies were: - "Yes. It should be a must for all PGR and staff."
- "Yes, if you plan to continue in research."
- "Yes, excellent course to bolster CV."
- "Yes, good tools and applications to work. All should attend."
- "Yes, very useful to manage research projects."
- "Yes, useful for someone in early careers."
- "Yes it will give confidence and guidance to manage research."
- "Yes because it will help them to properly allocate their time."
- "Yes. Very, interesting and practical."
- "Yes absolutely. Everyone has project now and then at work and in personal life, having PM knowledge will always help."
- "Yes, a lot of useful tools were presented."
- "Yes, useful for early researchers and project planners. Also gives a competitive edge over competition in industry/jobs."
- "Yes it is useful for project application and execution."
- "Yes very good course and chance to gain accreditation."
- "Absolutely. Even if they don't intend to go into formal PM got some good perspective on how to deal with my research project and why I am asked to do things by my PM."
- "Yes it is a useful course. It is useful no matter what you do."
- "Absolutely!"
- "Yes it would improve overall productivity."
- "Yes especially for 1st year PhD students to plan [their] PhD."
- "Yes. Implementing the ideas and tools learnt will probably reduce their stress levels."
- "Yes: relevant to those staying in academia or moving into industry."
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Last Updated ( Thursday, 17 January 2013 14:08 )
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Blog -
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Written by Pauline
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Friday, 11 January 2013 15:39 |
Advice for travelling or always being on the road...As part of Fistral's 21st anniversary year, we've asked the Directors to share their thoughts and experiences on a variety of business-related issues. In the fourth of the series, they give their advice for travelling (preparing and when on the road). Given all the travel that Fistral undertakes in the UK and abroad (training in 17 UK and European cities during 2012), who better to ask for advice on maintaining personal sanity and wellbeing when faced with days on planes, trains and automobiles; or hours waiting at the airport or railway station. And it seems like they've got a lot to say on the subject... Other articles in the series include A Director's Reflection on 21 years in Business, Top Tips 01: How to keep a company successful for over 21 years and Top Tips 02: Top risks to be aware of when running a business, Top Tips 03: 10 things to do when starting a business
The fourth article of our anniversary Top Tips series - and one that is appropriate given the start of the new year and getting back 'on the road' for work - we asked: "What advice can you give for travelling or always being on the road?"Some recommendations based on experience and key things to be aware of are: - Don’t create a very tight schedule
- Missing a connection can negate the whole point of the trip. Remember airports like Heathrow and Schiphol have long walk-ways, so make sure you wear clothes and carry a bag that you can run with if needs be. Never book the last flight of the day unless absolutely necessary (if it's cancelled, then it means an overnight at the airport).
- Use technology for flights
- Download the airline app to your phone (especially if uses electronic boarding passes - genius idea), and always give your mobile number as airlines use this to make first contact if flights are cancelled.
- Have a checklist
- Write down what you regularly need in your work and personal bags when you travel: especially if it seems obvious or never changes. Include basics like passport, phone, wallet, usb, mobile, chargers, laptop, glasses, earphones, earplugs, lemsip, ibuprofen, imodium, antacid, throat lozenges, decongestants, antihistamines etc. Documents can be downloaded, but shops might be closed.
- Recognise it's not glamorous
- Jet-setting, hotels and travel abroad sounds great, but you only see the insides of a hotel room or office - and one is much the same as the other. It's very rarely that you will get time for sightseeing by the time you finish work; or have the energy. All-in-all you'd much rather be at home.
- Prepare for sleep when onsite
- Go to bed at a reasonable time, because it normally take longer to drop off - and you can be wakened during the night by other guests. Setup a sleep routine and practice this at home so that you can use it when away. There is nothing like your own bed and pillow, but you can give yourself 'sleep triggers' to help you drift off more quickly. E.g. Spray your pillow with a particular scent; listen to a relaxation track; chillout album, or radio station; use earplugs/eyemasks.
- Eat and drink well when onsite
- And that doesn't mean steak and red wine... Undoubtedly you will put on weight during long spells of working away, as even with healthier options you can't control the chef's salad dressing or cooking method. But you do need to try, as apart from health and image, 'good foods' help keep you alert and mentally focused. Be careful about eating spicy foods the night before training or travelling...
- Exercise when onsite as well as at home
- This helps to keep you energised. Often you get physically and mentally lethargic during travelling, which is strange as technically you don't 'do' much. Always pack your trainers (no not Fraser or Paul) so that you can get some exercise - in the gym, walking, running - before or after work when you reach your destination. It's a good alternative to sitting all evening in the hotel room/lounge/bar/restaurant. Exercise apps can give you routes and track how you're doing and let you share online where you've been: good for motivation.
- Remember - and remind yourself - why you are doing this
- Enjoy your work! If you are not enjoying it, why are you doing it? And if it's your decision to travel (especially if it's your business) then take some comfort from this. Look around you and guess how many others are that independent or are they travelling because someone else has 'encouraged' them to? There is always an alternative choice, and you can get another job or go back to a normal 9-5 if you don't like it.
- Accept there are some things you just cannot control
- Often this is the most frustrating thing about travel: you need to rely on the weather, airlines, staff, connections, traffic, other drivers etc and there is lots of 'wasted' time. The only thing to do is try to relax or distract yourself (c.f. 'Play Football Manager').
- Be prepared for awkward communication with those back home
- Skype or Facetime is great way to keep in touch with family, despite time differences. They are especially good for little ones. And sometimes partners don't want to hear about that great steak when they've been stuck in their normal routine back home: even if it's the only thing you have to talk about. Equally, families, should try to remember that travellers never get into a routine, or sleep in their own bed, or get to make themselves a cup of tea or beans on toast: which would be more preferable to sitting in a hotel restaurant by yourself (c.f. 'Recognise it's not glamorous').
- Use social media to meet with people you know
- Checking-in to facebook let's you see if you are in the same place as people you know - some you haven't seen for years. What's the worst that could happen - an awkward cup of coffee followed by a 'I must get back to prep for work tomorrow'. However don't do this if you live alone or your home will be left empty...
- Play Football Manager...
- ... or any equivalent ... Download music, videos, podcasts, iPlayer, TVCatchup and e-books to your phone or laptop; especially good if you don't need the internet to access them. A Kindle is great but doesn't need to be separate from your phone as most smartphones have apps to read e-books now. Facebook and social media save boredom, but can also be addictive and hard to switch-off from when at home.
- Don't get upset with others when travelling
- It does no good for you or those around you. OK, you may travel so often that you have a specific routine with regard to packing, checking-in, eating in airports, security, queueing. However some people are actually going on holiday or may not travel more than twice a year (nevermind a week) and so are genuinely excited/nervous/unsure what to do or where to go. If there are delays, try to thank goodness your are not at risk or involved in the accident that caused the problem; and remember it's not the poor admin staff's fault that a train is delayed or flight cancelled. And you can share positive and negative experiences using social media: often companies will respond if it's via Twitter etc.
- Treat yourself once in a while
- But c.f. 'Eat and Drink Well'. This includes treating yourself/making the best of being at home when you're there. Even though you will be drained from travelling, you are working to live and not the other way round.
- And finally, don't groan when someone suggests going away for the weekend or staying in a hotel as a treat
- c.f. 'Recognise it's not glamorous'. It might not be fun or a novelty for you, but it probably is for them. However do explain why it isn't something you enjoy doing as much, or give them a link to this article, so that family start to understand: they won't know otherwise.
Follow Fistral to receive monthly tips over our birthday year - or Contact Us for more information. To find out more about what we do See Our Courses; or to hear what attendees say about our courses Visit The Blog or Read Testimonials. Related articles:> A Director's Reflection on 21 years in Business > Top Tips 01: How to keep a company successful for over 21 years. > Top Tips 02: Top risks to be aware of when running a business... > Top Tips 03: 10 things to do when starting a business
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Last Updated ( Friday, 01 February 2013 15:29 )
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